At MedTrava our clients are our first priority and we want to make sure they are comfortable every step of the way. When you choose a medical tourism package from MedTrava, we assure you that you will get nothing but the best. We are so confident of the quality of services we offer that we back it up a Money Back Guarantee. This unique feature has been designed to appreciate the trust our clients have in us. All our providers have accepted this arrangement and value our dedication to our clients. If you reach your medical travel destination and find the quality or care not up to your expectations, we will refund the treatment costs.

How it works
On reaching your medical tourism destination, meeting the doctors and seeing the hospital, if you are in doubt of their capability and do not want to have the surgery, we guarantee you that we will refund your money. There is no cancellation fee - which usually is up to 80% of the procedure cost - because we want to make sure you are confident about your medical tourism journey with MedTrava at all times. All you need to do is contact us with your reasons for opting out of the treatment and fax the request to us and we will return your money within 3 business days. Depending on when you take your decision, the only cost to you will be the airfare, travel and other expenses that you have already incurred at the hospital. By offering this unique feature, we hope you see the value we provide our clients and the confidence we have in the quality of our services and the doctors and hospitals part of our network. At MedTrava, your health is our only priority!

All-Inclusive Packages
One of the benefits of using MedTrava as your medical tourism facilitator is the guarantee that we will coordinate every aspect of your medical travel journey, from the medical expenses to the travel expenses. The price we quote you and charge you is comprehensive of the expenses you will incur overseas—you pay us before you travel and we will take care of the rest!Because we want you to know where your money is going, we can also offer you a detailed breakdown of your expenses.  Some expenses, such as cell phones, are priced separately since we realize not all of customers will require one.  Some of the many features included in the package price are:
Transfer of medical documents
Visa/passport services
3-way conference call with treating doctor
Procedure scheduling and booking of operation theatre and other facilities
Air and hotel/guest house reservations
Personalized trip guide with detailed itinerary, contact info, city guides and other useful information
Greeted by a MedTrava destination manager at the airport and 24/7 service from your destination    manager once you are overseas.
Fast-track hospital admission and discharge
Doctor, nursing, and hospital fee, and standard medication for your surgery
Standard extensive pre-surgery diagnostic tests, such as X-rays, blood tests, EKGs, scans
Deluxe hospital AC room with TV and Internet access. Accommodation arrangement for companion at    no extra cost
Regular email updates to your family and friends
Assistance in obtaining financing (if needed)          

Additional options include:
Digitizing/copying of medical records
Local cell phone with local SIM (highly recommended by earlier patients)